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wendyb2698908
Participant
February 15, 2015
Question

sending email attachment to new email

  • February 15, 2015
  • 2 replies
  • 592 views

I am not exactly good with computers and am having difficulty transfering a document onto an email as an attachment. Can you help me please. Wendy

    This topic has been closed for replies.

    2 replies

    W
    wendyb2698908Author
    Participant
    February 15, 2015

    I have scanned a document and selected it to send to recipient.  completed task but it wont bring up a new email for me to send as an attachment.  What am I not doing. 

    pwillener
    pwillener
    Legend
    February 15, 2015

    Assuming that your scanned document is a PDF, do you open it in Adobe Reader, then use Send to try to send it?

    What is your operating system?  What is your Reader version?

    In Adobe Reader, did you configure your Email Account options?  What is your email client, b.t.w. (what are you using to send / receive emails) ?

    W
    wendyb2698908Author
    Participant
    February 15, 2015

    I have scanned from original documents and have moved the images to docs. I have then moved the doc

    ID to your menu and changed to PDF and added email address.  I have then selected 'send file' but it does not give me the option of adding it as an attachment to an email so I can explain the reason for sending them a copy of the image.  Do you have a step by step way of explaining what I should be doing.  At the moment I am just guessing.

    pwillener
    pwillener
    Legend
    February 15, 2015

    Not sure what you are asking:

    1. a simple email with an attachment?
    2. an email received from Adobe Send?
    3. to be sent on with Adobe Send?
    4. a document on Acrobat.com?
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