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dr__scottiej32004683
Participant
Oct 24, 2017 6:46 PM UTC
Question

sending from the wrong email

Even though my account info only shows my work email, when I send and track documents it uses my personal email and we all know what wrong with that.    How can I fix this.

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    Dec 18, 2017 3:11 PM UTC

    Hi Dr.scottiej,

    We apologize for the delay in response to your query.

    Which account info you are referring to? Could you please check the application's preferences?

    Open Acrobat Reader DC> Edit >Preferences> Email Account> Check if your Outlook email account is added there or not?

    If its there, then make sure its set to default.

    Hope this helps.

    Regards,

    Akanchha

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