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kscogin
kscogin
Participant
Jan 10, 2015 2:56 PM UTC
Question

Serial Number

I purchased Acrobat from Amazon - and it is asking for a serial number.   The Product Key doesn't work.  What do I do now?

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    2 replies

    Test Screen Name
    Legend
    Jan 10, 2015 8:47 PM UTC

    Did you buy a subscription (monthly/yearly), or a one-time purchase?

    Is it Acrobat Pro that you purchased?

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    kscogin
    kscoginAuthor
    Participant
    Jan 10, 2015 10:14 PM UTC

    I finally figured it out - it was wanting me to verify my student status and then I finally received a serial number.  Very frustrating.  I wish there has been more specific instructions when you buy a student version!

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