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veronicaa25320769
Participant
Feb 9, 2015 5:24 PM UTC
Question

serial number

i purchased the software online, where can I find my serial # on Adobe.com

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    3 replies

    Sara_Forsberg
    Inspiring
    Feb 9, 2015 5:42 PM UTC

    Hi veronicaa25320769,

    I've checked your account. It looks like you've just subscribe to Acrobat Pro. Since you've purchased a subscription, no serial number is required. After you've downloaded and installed Acrobat, you just need to log in to use it (logging in with your Adobe ID and password is all that's necessary to activate your software.)

    Best,

    Sara

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    veronicaa25320769Author
    Participant
    Feb 9, 2015 5:50 PM UTC

    I thought i had already downloaded it. How do I download it again?

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    Sara_Forsberg
    Inspiring
    Feb 9, 2015 6:43 PM UTC

    Hi veronicaa25320769,

    Did you install it after downloading? If not, please see this document: Acrobat XI Subscription | Download and install

    (You'll also find download instructions in that document, if it turns out that you need to re-download.)

    Please let us know if you have additional questions.


    Best,

    Sara

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