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jörgl71562168
Participant
March 6, 2018
Answered

serial number

  • March 6, 2018
  • 3 replies
  • 655 views

I can not find  my serial number in my account unter the option order

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Jörgl,

    As per the description above, you are looking for the serial number of your subscription, Is that correct?

    I have checked the records with your current Adobe ID which you have used to sign in on Adobe forums and found that you are subscribed to Adobe ExportPDF service on your Adobe ID(email).

    Adobe ExportPDF service is an online Adobe Document Cloud service, which cannot be downloaded as an application. But you can access the services through a browser and can be accessed through desktop and mobile app Adobe Reader DC.

    This does not require any serial number for activation, use the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

    You can also use the service through the free desktop version of Adobe Reader, just sign-in with your current Adobe ID and password in Adobe Reader and use the service of ExportPDF. To download, use the URL Adobe - Adobe Acrobat Reader DC Distribution

    For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Note: If you are trying to use the Adobe ExportPDF service through Acrobat Pro or Standard, and if you are not subscribed to any license/subscription of Acrobat Pro or Standard, you will get an error message to activate it by entering a serial number.

    Feel free to update this discussion for any further assistance.

    Regards,

    Anand Sri.

    3 replies

    AnandSri
    AnandSriCorrect answer
    Legend
    March 6, 2018

    Hello Jörgl,

    As per the description above, you are looking for the serial number of your subscription, Is that correct?

    I have checked the records with your current Adobe ID which you have used to sign in on Adobe forums and found that you are subscribed to Adobe ExportPDF service on your Adobe ID(email).

    Adobe ExportPDF service is an online Adobe Document Cloud service, which cannot be downloaded as an application. But you can access the services through a browser and can be accessed through desktop and mobile app Adobe Reader DC.

    This does not require any serial number for activation, use the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

    You can also use the service through the free desktop version of Adobe Reader, just sign-in with your current Adobe ID and password in Adobe Reader and use the service of ExportPDF. To download, use the URL Adobe - Adobe Acrobat Reader DC Distribution

    For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Note: If you are trying to use the Adobe ExportPDF service through Acrobat Pro or Standard, and if you are not subscribed to any license/subscription of Acrobat Pro or Standard, you will get an error message to activate it by entering a serial number.

    Feel free to update this discussion for any further assistance.

    Regards,

    Anand Sri.

    Legend
    March 6, 2018

    What is the product exactly, please? Is it something called ExportPDF? Or something else?

    Legend
    March 6, 2018

    Most services don't have a serial number. What exactly did you pay for, and was it a one time license or a subscription?

    jörgl71562168
    Participant
    March 6, 2018

    i have a abo for 25€ each year. On my account in adobe i find the invoices and order but i can not put the buttom

    for download and serial number