serial number problem

Forum|Forum|11 years ago
January 19, 2015
7 replies
491 views

where is serial number acrobat x1?

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S

Sara_Forsberg

Inspiring

Hi peterc58747509.

Do you have an Acrobat subscription? (If so, no serial number is required). If you have a perpetual license (you bought Acrobat outright), then please see this document: Find your serial number quickly - Support - Adobe.

Please let us know if you have additional questions.

Best,

Sara

peterc58747509Author

Participant

Hello Sara: I have a subscription.

When I try to login the msg is ‘if you download your

Old account will delete’ or some such msg. Problem?

Thanks, Peter

S

Sara_Forsberg

Inspiring

Hi Peter,

I'm not familiar with that error message. Can you please provide the exact error? Nothing should be deleted when you log in to your account. Odd!

Best,

Sara

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