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S
S Agravante
Participant
July 9, 2024
Answered

Shared file deleted?!

  • July 9, 2024
  • 1 reply
  • 291 views

Hello.

 

I use Adobe Acrobat to share with a team of reviewers. Today, I got a notification that it got deleted and the team cannot access. 

 

I logged in and the file I shared a couple days ago is GONE. 

 

Can someone else delete the file I've uploaded?? This has never happened before. 

 

-Sawako

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi S Agravante,

 

Thank you for reaching out.

 

If you have shared the file from your account, it is not possible for others to delete it. Please ensure you have not accidentally deleted it from your desktop or the Acrobat online account. You may refer to the following help document on how to track the online shared file: https://helpx.adobe.com/acrobat/using/sharing-pdfs.html.

Also, try checking if you can find the original file in the document list.  

 

Let us know how it goes.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
July 10, 2024

Hi S Agravante,

 

Thank you for reaching out.

 

If you have shared the file from your account, it is not possible for others to delete it. Please ensure you have not accidentally deleted it from your desktop or the Acrobat online account. You may refer to the following help document on how to track the online shared file: https://helpx.adobe.com/acrobat/using/sharing-pdfs.html.

Also, try checking if you can find the original file in the document list.  

 

Let us know how it goes.

 

Thanks,

Meenakshi

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