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HappySoSnappy
HappySoSnappy
Participant
June 18, 2026
Answered

Sidebar menu/tools Disappears in New Acrobat Experience

  • June 18, 2026
  • 2 replies
  • 335 views

When New Acrobat Experience is enabled, the sidebar is visible when I first open the document (see image). 

 

First Image (Sidebar Menu Visible)

First Image (Sidebar Menu Visible)

 

 

 Second Image (Blank Sidebar Menu)

 

 

    Correct answer Anand Sri Bhattacharya

    Hello @HappySoSnappy


    Thanks for your patience and cooperation on this.

     

    Please try the following suggestions, and let us know if this fixes the issue for you.

    Please note: Create a backup of the registry settings before making any changes. To create a backup, check this article: https://adobe.ly/4eiL6Bu

     

    • Go to the registry location: "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown"

    • Right-click on the right blank space > select New > DWORD 32-bit value.

    • Rename it to:  bGenCoverPagesLabelStrings

    • Right click on the new value > Click Modify > add the value as ‘1’ (numeric one)

    • Restart the Acrobat and the machine and check the performance.

     

     

    Let us know if you experience any issues.

    Regards,

    Anand Sri.

    2 replies

    Anand Sri Bhattacharya
    Community Manager
    Anand Sri BhattacharyaCommunity ManagerCorrect answer
    Community Manager
    June 18, 2026

    Hello @HappySoSnappy


    Thanks for your patience and cooperation on this.

     

    Please try the following suggestions, and let us know if this fixes the issue for you.

    Please note: Create a backup of the registry settings before making any changes. To create a backup, check this article: https://adobe.ly/4eiL6Bu

     

    • Go to the registry location: "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown"

    • Right-click on the right blank space > select New > DWORD 32-bit value.

    • Rename it to:  bGenCoverPagesLabelStrings

    • Right click on the new value > Click Modify > add the value as ‘1’ (numeric one)

    • Restart the Acrobat and the machine and check the performance.

     

     

    Let us know if you experience any issues.

    Regards,

    Anand Sri.

    Anand Sri Bhattacharya
    Community Manager
    Anand Sri BhattacharyaCommunity Manager
    Community Manager
    June 18, 2026

    Hello @HappySoSnappy,


    I hope you are doing well, and thanks for reaching out. We're sorry for the trouble you had with the app.


    We've reported this issue to the product team, which is seen on the latest build of Acrobat 26.001.21677. Planned update, Jun 17, 2026. A similar issue has been reported on other community threads. You can follow it for the latest information: https://adobe.ly/4xAo7Jt


    We will update this thread once we hear anything from the product team. Thanks for your cooperation on this.

    Regards,

    Anand Sri.

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