Skip to main content
J
JPD1
Participant
February 27, 2014
Question

sign in error (not password or payment related)

  • February 27, 2014
  • 1 reply
  • 396 views

Why do I get a message saying 'an error occurred' every time I try to sign in to Adobe Export PDF? it's definitely not the password, or anthing to do with the account having expired..

    This topic has been closed for replies.

    1 reply

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    February 27, 2014

    Hi JPD1,

    We are sorry for the inconvenience caused to you.

    Have you tried to login online http://www.adobe.com/exportpdf  with your Adobe id and password. Check if you are getting the error message here as well. Also try different browsers.

    I check the status of your subcription and i found it normal working fine.

    Regards,

    Ajlan Huda.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices