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Participant
June 25, 2018
Answered

signing in error

  • June 25, 2018
  • 1 reply
  • 483 views

I am trying to convert a pdf to excel document and I continue to receive "an error occurred while signing in" error. I did change my password but I believe that works just fine. Unsure what the issue is. Please advise.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi Kathyk,

    Sorry for the delayed response.

    As per the issue description mentioned above, you are receiving an error when trying to export pdf, is that correct?

    Please try the troubleshooting steps given in the following help document:

    Error Message : "An error occurred while signing in"

    You may also visit the following forum threads discussing the similar issue:

    Error: "An Error occurred while signing in"

    An error occurred while signing in || Adobe ExportPDF service

    Let us know if you need any help.

    Shivam

    1 reply

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    August 1, 2018

    Hi Kathyk,

    Sorry for the delayed response.

    As per the issue description mentioned above, you are receiving an error when trying to export pdf, is that correct?

    Please try the troubleshooting steps given in the following help document:

    Error Message : "An error occurred while signing in"

    You may also visit the following forum threads discussing the similar issue:

    Error: "An Error occurred while signing in"

    An error occurred while signing in || Adobe ExportPDF service

    Let us know if you need any help.

    Shivam