Skip to main content
Participant
August 26, 2025
Answered

Slow Adobe

  • August 26, 2025
  • 1 reply
  • 77 views

how to fix slow adobe ,freezing ,not opening blueprints?

Correct answer Meenakshi Negi

Hi oskarp12147089,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/4n6mnSy.  

 

Please confirm if this happens with a particular PDF or with all. You may try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/4n6TxBr).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/45R2N5H.

 

If the issue still occurs, please collect the logs using the diagnostic tool and share the log ID here.

Feel free to let us know if you need any help.

 

Thanks,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
August 26, 2025

Hi oskarp12147089,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/4n6mnSy.  

 

Please confirm if this happens with a particular PDF or with all. You may try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/4n6TxBr).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/45R2N5H.

 

If the issue still occurs, please collect the logs using the diagnostic tool and share the log ID here.

Feel free to let us know if you need any help.

 

Thanks,

Meenakshi