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September 28, 2015
Answered

Somehow I've downloaded theDocument cloud program. I thought it was just a regular adobe acrobat update. I don't need it and it's preventing me from viewing my documents in the regular format. How do I get rid of it?

  • September 28, 2015
  • 1 reply
  • 430 views

Somehow I've downloaded the Document Cloud program (thinking it was just a regular Adobe update).  It has overwritten the Acrobat program I use all the time. l I don't need this document cloud program and want the old one back.  How do I get rid of it?

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    Correct answer Sara_Forsberg

    Hi barbaras,

    Did you download Acrobat Reader DC or Acrobat DC? I

    If you have Acrobat DC (Pro or Standard) and want to revert to Acrobat XI, please see this document: Adobe Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI back.

    If you'd like to revert to a pervious version of Reader, you can download it from here: https://get.adobe.com/reader/otherversions.

    Best,
    Sara

    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    September 28, 2015

    Hi barbaras,

    Did you download Acrobat Reader DC or Acrobat DC? I

    If you have Acrobat DC (Pro or Standard) and want to revert to Acrobat XI, please see this document: Adobe Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI back.

    If you'd like to revert to a pervious version of Reader, you can download it from here: https://get.adobe.com/reader/otherversions.

    Best,
    Sara