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Participant
Apr 14, 2015 6:06 PM UTC
Answered

Storing Company Logo

Can I store more than one logo for send & track or fill & sign?

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Amiable_contributors1587
Participating Frequently
Apr 14, 2015 8:43 PM UTC

For Send & Track, you can only have one logo. And note that if you change the logo, it will apply to previously-sent files and emails, as the email and download page retrieve your current branding information when they are opened/displayed. Let me know if this isn't clear.

4 replies

BeeHomeAuthor
Participant
Apr 15, 2015 1:10 AM UTC

Thank you for the comments and support.  Here is what I understand.

Yes, I can use different logos but previously sent documents will have the current logo not the one that was associated with the original send and track.

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Amiable_contributors1587
Participating Frequently
Apr 15, 2015 1:14 PM UTC

That's correct. When the recipient opens the email and clicks on the link, the current logo is retrieved from Adobe's servers and displayed.

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Inspiring
Apr 14, 2015 8:44 PM UTC

Hi RodBookSonoma,

When you send a file via Adobe Send & Track, you can choose which logo you want to include. It will remember the logo from session to session, but you can change it any time, by clicking the X to remove the current logo, and then click the + sign to add a new one. But it won't remember a list of various logos you may have used.

Best,
Sara

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Amiable_contributors1587
Participating Frequently
Apr 14, 2015 8:43 PM UTC

For Send & Track, you can only have one logo. And note that if you change the logo, it will apply to previously-sent files and emails, as the email and download page retrieve your current branding information when they are opened/displayed. Let me know if this isn't clear.

Translate