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Participant
April 14, 2015
Answered

Storing Company Logo

  • April 14, 2015
  • 3 replies
  • 863 views

Can I store more than one logo for send & track or fill & sign?

This topic has been closed for replies.
Correct answer Amiable_contributors1587

For Send & Track, you can only have one logo. And note that if you change the logo, it will apply to previously-sent files and emails, as the email and download page retrieve your current branding information when they are opened/displayed. Let me know if this isn't clear.

3 replies

BeeHomeAuthor
Participant
April 15, 2015

Thank you for the comments and support.  Here is what I understand.

Yes, I can use different logos but previously sent documents will have the current logo not the one that was associated with the original send and track.

Amiable_contributors1587
Participating Frequently
April 15, 2015

That's correct. When the recipient opens the email and clicks on the link, the current logo is retrieved from Adobe's servers and displayed.

Inspiring
April 14, 2015

Hi RodBookSonoma,

When you send a file via Adobe Send & Track, you can choose which logo you want to include. It will remember the logo from session to session, but you can change it any time, by clicking the X to remove the current logo, and then click the + sign to add a new one. But it won't remember a list of various logos you may have used.

Best,
Sara

Amiable_contributors1587
Participating Frequently
April 14, 2015

For Send & Track, you can only have one logo. And note that if you change the logo, it will apply to previously-sent files and emails, as the email and download page retrieve your current branding information when they are opened/displayed. Let me know if this isn't clear.