Strange that I can save a pdf file created in windows 8.1 to my cloud storage

Question

Strange that I can save a pdf file created in windows 8.1 to my cloud storage, but then I don't see it when I open my account. What is strange is that when I try again to save the file, system ask me to change the file name or over write current file. But file not present in my drive. Any help would be much appreciated

Sara_Forsberg · Answer

Hi jeffjn,Please log out of your account, clear the cache, and then log back in. If that doesn't work, please log in using a different web browser. (See System requirements | Acrobat.com for a list of supported web browsers.)Please let us know how it goes.Best,Sara

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