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November 11, 2014
Question

subscribed to free trial but went trying to export into doc file always prompt me to subscribe now?

registered for free month trial but send back to subscribe now when I try to export pdf file into word. What's  the trick?

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    1 reply

    Inspiring
    November 11, 2014

    Hi jmarksens,

    Sounds like there may be a couple of things going on here. There is no free trial of ExportPDF, so it may be that you signed up for a free trial of Adobe Acrobat. If that's the case, you need to download and install Acrobat (see Download Adobe Acrobat free trial | Acrobat XI Professional for more information). When Acrobat is installed, open your PDF, choose File > Save as Other, Microsoft Word > Word Document to convert PDF to Word.

    If you purchased an ExportPDF subscription, you can log in to https://cloud.acrobat.com/html to convert your file.

    Please let us know how it goes.


    Best,

    Sara

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