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A
AltusFoundation
Participant
February 5, 2014
Question

Subscription keeps reverting to trial

  • February 5, 2014
  • 1 reply
  • 346 views

I have paid for and downloaded Adobe Pro to my laptop but when I try to convert a document I get the message that my trial period has ended and I need to upgrade to a paid subscription. Help!

This topic has been closed for replies.

1 reply

H
Adobe Employee
H_Spector
Adobe Employee
February 5, 2014

Hi,

I apologize for the inconvenience.

Do you see a dialog to signin with Adobe ID and password? If so, please signin with your Adobe ID and password.

Hisami

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