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ashleigh369
ashleigh369
Participant
December 22, 2014
Question

Subscription renewal Adobe PDF Pack

  • December 22, 2014
  • 1 reply
  • 447 views

I filled out all the information for my renewal yet it said there is an issue with my address. It is the same as last time though. I have double and triple checked it.

It's frustrating that there isn't a number I can call instead of writing on a forum and waiting for a response.

Ashleigh Waggoner

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    December 22, 2014

    Hi Ashleigh,

    Please clear the browser cache and try again, or try a different browser. Also make sure that you're filling out all fields. If that fails, you can Contact Customer Care so that an agent can help you sort things out.

    Best,

    Sara

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