Subscription unknown . Please cancel

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Hi. I just noticed I have a subscription since September, almost 24$ taken out from my account.. I did not subscribe to Adobe anywhere,please cancel sich subcription and refund the payments since September. Thank you!

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thabile381804371dw0

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My niece is having the same problem. Can you please assist in canceling and refunding. Must she download the adobe app because she doesn't have one

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Meenakshi_Negi

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Hi thabile381804371dw0,

Thank you for reaching out.

Please use the steps suggested in the following help document: https://adobe.ly/45KGfDa.

If you need help with cancelation, you may contact the support team to get it canceled. I am afraid that we do not have access to the account to make changes.

Thanks,

Meenakshi

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