Skip to main content
D
dalvst2
Participant
November 5, 2015
Answered

SUSCRIBING PROBLEMS

  • November 5, 2015
  • 1 reply
  • 596 views

hola, he pagado hoy 5 de noviembre de 2015 una suscripción de adobe exportpdf  por 1 año pero al iniciar sesión con mi cuenta dalvst@gmail.com aparezco como usuario libre, entonces como vinculo la suscripción que hice a mi cuenta de adobe para usar los servicios? he pagado desde el appstore de mi iphone

Hello. Today,  November 5 of 2015 i have paid an adobe ExportPDF subscription for 1 year but when i sign in with my  adobe account dalvst@gmail.com appears as a free user, not suscribed,  then how can i link  the subscription I made to my adobe account to use adobe services? I paid from  appstore via iphonne.   

    This topic has been closed for replies.
    Correct answer Anubha Goel

    Hi dalvst2@gmail.com,

    As you have subscribed for Export PDF service today only, it might take some time to activate your subscription.

    So, please wait few more hours and then try signing in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials and see how it goes.

    Let me know.

    Regards,

    Anubha

    1 reply

    Anubha Goel
    Community Manager
    Anubha GoelCommunity ManagerCorrect answer
    Community Manager
    November 6, 2015

    Hi dalvst2@gmail.com,

    As you have subscribed for Export PDF service today only, it might take some time to activate your subscription.

    So, please wait few more hours and then try signing in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials and see how it goes.

    Let me know.

    Regards,

    Anubha

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices