Participant
December 1, 2022
Question
Technical Problem - Its trying to force me to use an old email and wont let me log in
- December 1, 2022
- 1 reply
- 544 views
So frustrated. I have used Adobe DC on my desktop without issue for years. Now all of a sudden its opened under an "old" email address and insists I buy or sign up for a"free" trial. I DONT need to I have a paid subscription but it wont get out of this loop of the old Gmail address to let me sign into my active account.
I dont want to buy or free trial and when I hit "Quit Adobe" it removes it. As soon as I try to open a PDF it comes right back to that screen with no option to actually log into my active account.
Please help!!!!!!!!!! Going crazy.
