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gerberbt
gerberbt
Participant
Sep 6, 2014 12:07 PM UTC
Question

the 19.99 charge I am being billed for is for what?

The 19.99 charge I am being billed for is for what? Is that for one year charge?

I have Adobe Pro 9 2010 and use that all the time.

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      3 replies

      Sara_Forsberg
      Inspiring
      Sep 6, 2014 8:17 PM UTC

      Hi there gerbert,

      I checked your account; that $19.99 is for an ExportPDF annual subscription, which was original purchased on August 23, 2013.

      Best,

      Sara

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      ton4tony
      Participant
      May 5, 2015 4:43 PM UTC

      I am having this issue , I canceled my account. I went thourgh this last time Itold them to cancel the account.

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      Sara_Forsberg
      Inspiring
      May 5, 2015 11:02 PM UTC

      Hi ton4tony,

      Please Contact Customer Care so that an agent can help resolve any billing issues with your account.


      Best,

      Sara

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