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jamesl55275483
jamesl55275483
Participant
February 5, 2015
Question

The conversion from a PDF to Word is terrible, how do I get my money back

  • February 5, 2015
  • 1 reply
  • 431 views

I just bought the year subscription to the basic service, allowing me to convert PDF files to Word and Excel. Post export, the file is all but ruined. Some things are underlined and typed out, while other seemingly random parts are pasted in like a picture. I want my money back now, worst product I ever bought.

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
February 5, 2015

Hi James,

Your subscription has been canceled, but because you just signed up this morning, your order hasn't hit the billing system just yet. I'll keep an eye on it, so that I can process a refund ASAP.

Best,

Sara

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