The "Document Generation" Add-in not working in Mainland China

Hi @ByronChen,

Thank you for reaching out.

We attempted to check your account using the email address associated with your profile, but we were unable to locate any active subscriptions. Could you please confirm which Adobe plan you are using and describe the specific steps that are not working? Any additional information you can provide would be helpful in assisting you properly.

Let us know if you have any questions or need help.

Thanks,

Meenakshi