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concertinous
Participant
October 9, 2016
Answered

the latest version acrobat in win10 can not show document cloud

  • October 9, 2016
  • 1 reply
  • 670 views

the latest version acrobat in win10 can not show document cloud. i have already logged on my account. and the document cloud display well in my iphone , my ipad and my pc. why is that? i need to use my document cloud on my laptop nowy

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Correct answer sb116

Hi concertinous

Assuming that you are talking about not being able to access your files on your laptop.

i suggest you to please log in to  https://cloud.acrobat.com/recent  and you should be able to find all your files there if the files are saved and stored on the cloud.

Regards,

Supriya

1 reply

S
sb116Correct answer
Participating Frequently
October 10, 2016

Hi concertinous

Assuming that you are talking about not being able to access your files on your laptop.

i suggest you to please log in to  https://cloud.acrobat.com/recent  and you should be able to find all your files there if the files are saved and stored on the cloud.

Regards,

Supriya

C
concertinousAuthor
Participant
October 11, 2016

well，thanks for your answer. But I confirm that all my files have been stored and checked on the cloud. I can check and read all my files on the acrobat on my iPhone iPad and desktop without any problems. I am confused that i can't see the "document cloud" button on the left side in my acrobat reader app in win10.

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