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douga16222903
Participant
Jan 26, 2015 2:23 PM UTC
Answered

The product I have paid for does not edit pdf satisfactorily from a scan. Please refund.

From a scanned document PDF I cannot edit with your software and the scan is turned into gobbledegook.  Please could you refund any charges.  austindoug@hotmail.com

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    Sara_ForsbergCorrect answer
    Inspiring
    Jan 26, 2015 4:54 PM UTC

    Hi douga,

    I'm sorry to hear that your subscription didn't meet your expectations. I checked your account, and it looks as though your subscription has been canceled, and you've been refunded.

    Please let us know if there's anything else we can do for you.


    Best,

    Sara

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    2 replies

    Sara_ForsbergCorrect answer
    Inspiring
    Jan 26, 2015 4:54 PM UTC

    Hi douga,

    I'm sorry to hear that your subscription didn't meet your expectations. I checked your account, and it looks as though your subscription has been canceled, and you've been refunded.

    Please let us know if there's anything else we can do for you.


    Best,

    Sara

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    douga16222903Author
    Participant
    Jan 27, 2015 1:56 PM UTC

    Thank you Sara

    Regards

    Doug

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