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Participant
January 26, 2015
Answered

The product I have paid for does not edit pdf satisfactorily from a scan. Please refund.

  • January 26, 2015
  • 1 reply
  • 508 views

From a scanned document PDF I cannot edit with your software and the scan is turned into gobbledegook.  Please could you refund any charges.  austindoug@hotmail.com

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Correct answer Sara_Forsberg

Hi douga,

I'm sorry to hear that your subscription didn't meet your expectations. I checked your account, and it looks as though your subscription has been canceled, and you've been refunded.

Please let us know if there's anything else we can do for you.


Best,

Sara

1 reply

Sara_ForsbergCorrect answer
Inspiring
January 26, 2015

Hi douga,

I'm sorry to hear that your subscription didn't meet your expectations. I checked your account, and it looks as though your subscription has been canceled, and you've been refunded.

Please let us know if there's anything else we can do for you.


Best,

Sara

Participant
January 27, 2015

Thank you Sara

Regards

Doug