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Participant
Feb 11, 2015 4:18 PM UTC
Question

The program no longer sends attachments

The program no longer sends the attached files.

When I push the send button it downloads the files and freezes up. When I review "sent files" it doesn't show as being sent, but when I view recent files, I see the files.

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    3 replies

    Amiable_contributors1587
    Participating Frequently
    Feb 11, 2015 9:39 PM UTC

    Are you trying to send files from your computer, or files that have already been uploaded to cloud.acrobat.com? How large are the files?

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    Participant
    Feb 11, 2015 9:49 PM UTC

    I am trying to send files from my computer and was able too until today. One pdf file was 272kb and the other one was 316kb

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    Amiable_contributors1587
    Participating Frequently
    Feb 11, 2015 11:18 PM UTC

    What happens if you upload them to cloud.acrobat.com, and then Send them from there (rather than Sending from your computer)?

    Are you trying to Send from within Reader, from a browser (https://cloud.acrobat.com/send), or from Outlook?

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