the worst experience ever

Forum|Forum|9 years ago
May 17, 2016
2 replies
729 views

Can someone please tell me where to find an actual person who can answer a very simple question. they've lost tow business accounts and my personal account tonight after refusal to answer any of my questions and calling me a liar. anyone know how to contact someone who can actually help? I loved this product but I will not deal with rude unreal people who act like this. What are some other apps that provide similar services?

Acrobat.com Cloud Storage

This topic has been closed for replies.

MadisonLeupp

Legend

Hi Triciap,

We're here to help! Can you provide some more detail on your Document Cloud issue/question? We're so sorry to hear you had a frustrating experience, please let us know how we can help get this resolved.

Thanks,

Madison

triciap62822564Author

Participant

All I wanted was a simple answer about monthly payments and the one time annual payment. It was unreal. I loved the product and intended to have my own personal account and see about a business account but especially with the business account I can not have "help" like that. Thank you for responding but i think its best for me to try to find something else.

Jimmie Johnson

Participating Frequently

If you're set on moving to something else, why did you come to the forum requesting help from a person? The lady above is trying to help you.

Silkrooster

Legend

I'll notify someone from Adobe and see if they can help. Since this is mostly a user to user forum, odds are we don't know your issues. If we can help in some way we will. Hang in there and hopefully someone from Adobe can respond.

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