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Tivi
Participant
Jan 19, 2015 4:43 PM UTC
Question

There was a charge for $134.24 on my Visa. What would this be for?

There was a charge for $134.24 on  my Visa. What would this be for?

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    6 replies

    Inspiring
    Jan 19, 2015 5:26 PM UTC

    Hi Tivi,

    Was that charge from Adobe? I've looked at your account, and the only order that I can see if for an Acrobat Pro subscription (billed at $19.99/month, plus tax).

    When was the charge incurred?

    Best,

    Sara

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    Tivi
    TiviAuthor
    Participant
    Jan 19, 2015 8:41 PM UTC

    Hi Sara,

    Thanks for the quick reply. The charge was from Adobe Systems on December 03, 2013 for $114.96US, ( $134.24CDN).

    Cheers,

    Dave

    [private information removed by moderator]

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    Inspiring
    Jan 19, 2015 8:59 PM UTC

    Hi Dave,

    I can't find any record under your email address of any charges back that far, so I'm guessing that you may have used a different email address. It may be easiest to Contact Customer Care so that an agent can help you track down what that charge was for.

    Best,

    Sara

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