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edt16193084
Participant
Apr 11, 2015 7:57 PM UTC
Question

this is the worst system I've ever encountered. I won't ever use Adobe again.

There is never any notice of renewal or cost and trying to contact these people is a travesty.

I'll find another system. Any one but this. I wanted a refund, since I couldn't get thrrough to cancel. And there's not way of doing it. Anything this opaque is a sham.

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    4 replies

    lawrencee6145208
    Participating Frequently
    Apr 13, 2015 12:05 PM UTC

    I certainly agree with you.

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    pwillener
    pwillener
    Legend
    Apr 13, 2015 8:40 AM UTC

    [topic moved to Document Cloud services forum]

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    Adobe Employee
    Gurpreet_
    Adobe Employee
    Apr 12, 2015 4:17 PM UTC

    Hi Ed,

    I see Adobe Create PDF Basic subscription associated with your adobe id.Refund has been initiated for the last transaction for you. Your card will get credited within next 3-5 business days. A private message has been sent to you with more details.

    I apologize for the inconvenience.

    Regards,

    Gurpreet

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    Claudio González
    Claudio González
    Legend
    Apr 12, 2015 1:20 AM UTC

    You are not addressing Adobe here, just fellow users. And Adobe Reader is a free software, so I don't know what refund you are expecting. Perhaps you need this? Cancel your membership or subscription | Acrobat, Document Cloud PDF services

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