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roberts60023936
Participant
Jan 19, 2015 2:47 PM UTC
Answered

Time Limit For Sent Files

Currently the default time limit for sent files is 7 days.  After that, the recipient can no longer download the file.

Question: Can the sent file time limit be lowered from 7 days to 1 or 2 days on annual paid subscription accounts?

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Sara_ForsbergCorrect answer
Inspiring
Jan 19, 2015 5:43 PM UTC

Hi roberts60023936,

Are you using Adobe Send? If so, there currently is no automatic expiration of sent files. Please see this thread: How long are files available for download?

Please let us know if you have additional questions,

Best,

Sara

3 replies

Sara_ForsbergCorrect answer
Inspiring
Jan 19, 2015 5:43 PM UTC

Hi roberts60023936,

Are you using Adobe Send? If so, there currently is no automatic expiration of sent files. Please see this thread: How long are files available for download?

Please let us know if you have additional questions,

Best,

Sara

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roberts60023936
Participant
Jan 20, 2015 5:00 PM UTC
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Inspiring
Jan 20, 2015 10:11 PM UTC

Your reply came through blank. Did you have more questions for us?

Best,

Sara

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