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today i purchased exportpdf. when converting from pdf to word doc, the text does not show up on word doc. what to do?

when exporting pdf into a word doc the text does not show up on new doc. what to do?

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Inspiring

[discussion moved to Adobe Acrobat.com Services forum]

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Participant

Sara,

Thank you for your efforts. After following the instructions re: disabling

OCR, I still couldn't come convert to a Word doc that I could use. The best

I got was a document that wouldn't open because, "Pages doesn't support RTF

files". Other times I could open a document that had graphics on one page

and text on another. Any further suggestions?

Best,

Ron (hamsa142)

On Wed, Jan 14, 2015 at 3:17 PM, Sara.Forsberg <forums_noreply@adobe.com>

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Inspiring

Hi hamsa142,

Is this problem specific to one file, or does it happen with any file that you convert to PDF? How was the PDF created (using what application)?

For starters you may want to disable OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community.

Please let us know how it goes.

Best,

Sara

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Participant

Sara,

Thanks, I'll give it a try. I've only tried this one document.

Best,

Ron

On Wed, Jan 14, 2015 at 3:16 PM, Sara.Forsberg <forums_noreply@adobe.com>

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