Today several tries to ExportPDF from Adobe Reader X (10.1.4) to .docx file resulted only in the message "An error occurred while converting this file". I never got a converted file although my paid-for subscription to this conversion service used t

please help me get past the impasses of this error message & no conversion from pdf to docx

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A

Anonymous

Is this happening with a single file?Did you try with different files?

Choose Help > Check for Updates to make sure that you're using the latest version of Reader. You should have Reader 11.0.09.

Try to convert via a web browser as well.You may logon to:https://cloud.acrobat.com/exportpdf with your Adobe id and password.

Regards,

Florence

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