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chopsuey17
chopsuey17
Participant
October 14, 2014
Answered

transfer account to new computer

Hi Adobe people,

I have a new computer. How can I transfer my subscription to the new computer?

Thanks,

Sue

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pwillener
pwillenerCorrect answer
Legend
October 14, 2014

Login with your Adobe ID on the other computer.

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10 replies

robert1914
Participant
April 10, 2018

What do you do if the original PC crashed and you're working with a brand new pc? The old one is dead and can't be accessed.

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robert1914
Participant
April 10, 2018

It's still saying I'm using the trial version

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Official forms
Participant
February 25, 2018

....long in on 'the other computer,"   meaning log in on the NEW one, right? 

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perfecthealth
Participant
September 18, 2017

i cannot log in to the other computer as it was stolen

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perfecthealth
Participant
September 18, 2017

my other computer was stolen

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johna49629888
Participant
May 29, 2017

I'm already on your site with my new computer...logged in...still don't see how to transfer my account to this new computer...I use illustrator and photoshop

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pwillener
pwillenerCorrect answer
Legend
October 14, 2014

Login with your Adobe ID on the other computer.

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strong_precision0D44
Participant
April 10, 2017

I'm not sure how to get my Photoshop on this new computer. I'm not sure what you mean by login with you Adobe ID.

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    bennyboyjr
    Participant
    April 20, 2017

    I too am looking to get my new computer set up. I'm logged in already on the new computer.

    I do not see where to get the software.

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