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arthurb69930660
arthurb69930660
Participant
June 23, 2017
Answered

Trouble converting pdf files to word using Export PDF.

I just purchased Adobe Export PDF but it will not convert a PDF to a Word or RTF file...only goobledegook. What am I doing wrong?

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AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
June 24, 2017

Hi Arthurb69930660,

First could you please explain the workflow that you follow to convert the pdf to word?

How you have been doing it? Was it through the Adobe Reader DC desktop application or via https://cloud.acrobat.com/exportpdf

If you have tried online, then you must try it with the desktop application Adobe Reader DC Adobe Acrobat Reader DC Install for all versions

Also, go through the help document Text is garbled in converted file | ExportPDF

Let us know if it still doesn't work.

Regards,

Akanchha

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4 replies

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
June 24, 2017

Hi Arthurb69930660,

First could you please explain the workflow that you follow to convert the pdf to word?

How you have been doing it? Was it through the Adobe Reader DC desktop application or via https://cloud.acrobat.com/exportpdf

If you have tried online, then you must try it with the desktop application Adobe Reader DC Adobe Acrobat Reader DC Install for all versions

Also, go through the help document Text is garbled in converted file | ExportPDF

Let us know if it still doesn't work.

Regards,

Akanchha

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Cyril388549604zci
Participant
July 28, 2024

I have purchased the facility to enable me to convert a PDF document to a Word document. However,  When I try to do so, I receive a message that the conversion has failed. 

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Meenakshi_Negi
Meenakshi_Negi
Legend
July 30, 2024

Hi Cyril388549604zci,

 

Thank you for reaching out.

 

We have checked your account with the email address you used to sign in to the community. There is no subscription listed under that account. If you are using an alternate email address, share it with us in a private message so we can check the subscription status. 

You may initiate a private message using the envelope icon at the top right corner of this community page.

 

Thanks,

Meenakshi

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