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als22
als22
Participant
August 18, 2014
Question

trouble downloading Adobe Acrobat Pro (unsupported language message)

  • August 18, 2014
  • 1 reply
  • 269 views

Good afternoon,

I kindly seek guidance. I purchased a month's subscription to Adobe Acrobat Pro. When I tried to download it, I received an error message stating that it was an unsupported language/platform. I work on a PC. Could I have downloaded the Mac version by mistake?

Thank you!

Amy

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    August 18, 2014

    Hi Amy,

    It's more likely that you have an unsupported version of Windows. Please see the system requirements for Acrobat Pro: Tech specs | Adobe Acrobat XI Pro

    Is it possible that you're using Windows Vista?

    Best,

    Sara

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