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LAN80
LAN80
Participant
December 2, 2014
Answered

trouble with syncing pc to acrobat.com

  • December 2, 2014
  • 1 reply
  • 539 views

I'm using free acrobat on an ipad air2 and on a pc desktop, to read, highlight, and comment on documents.  I just set up acrobat.com so that I can sync between these devices (and other pc laptops).  The ipad syncs automatically with acrobat.com, but the pc doesn't.  Each time I want to work on a document on the pc, I need to download it from acrobat.com, work on it, and then upload it back up, in order to ensure that I'm always working with the current version.  How do I get the pc to sync automatically, like the ipad does?

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Correct answer Sara_Forsberg

Hi LAN80,

If you open the files using the File > Open from Acrobat.com command in either Acrobat or Reader, any changes that you make to the PDF should be automatically saved to your online account. Is that not working for you?,

Best,
Sara

1 reply

S
Community Manager
Sara_ForsbergCommunity ManagerCorrect answer
Community Manager
December 2, 2014

Hi LAN80,

If you open the files using the File > Open from Acrobat.com command in either Acrobat or Reader, any changes that you make to the PDF should be automatically saved to your online account. Is that not working for you?,

Best,
Sara

LAN80
LAN80Author
Participant
December 2, 2014

Thank you, this is the information I needed. I wasn’t doing it this way, I was just clicking on the files to open them. Also, I was still using version X. So, after reading your email, I updated to version XI and began by opening Reader, and everything works!

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
December 2, 2014

Great news! Glad to hear things are working now.

Best,

Sara

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