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LiesDeGroef
Participant
Nov 16, 2014 11:46 AM UTC
Answered

Troubles installing the Adobe Acrobat XI trial version.

I'm trying to install the Adobe Acrobat XI trial version, but it won't work. A window pops up, saying "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

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Sara_ForsbergCorrect answer
Inspiring
Nov 16, 2014 2:57 PM UTC

Hi LiesDeGroef,

Please download Acrobat directly from the links on this page: Download Acrobat products | Standard, Pro | XI, X.

Then, make sure you're logged in as an administrator and disable any anti-virus software before you install.

If you're still having trouble, let us know. And, please tell us what operating system you're using (name and version).

Please let us know how it goes!

Best,
Sara

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1 reply

Sara_ForsbergCorrect answer
Inspiring
Nov 16, 2014 2:57 PM UTC

Hi LiesDeGroef,

Please download Acrobat directly from the links on this page: Download Acrobat products | Standard, Pro | XI, X.

Then, make sure you're logged in as an administrator and disable any anti-virus software before you install.

If you're still having trouble, let us know. And, please tell us what operating system you're using (name and version).

Please let us know how it goes!

Best,
Sara

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