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Participant
Feb 9, 2015 8:10 PM UTC
Question

Trying to cancel subscription. I get to the manage link for service or product for which I want to cancel the subscription. There's no Renewal Status field. Please help

‌Trying to cancel subscription. I get to the manage link for service or product for which I want to cancel the subscription. There's no Renewal Status field. Please help

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    1 reply

    Inspiring
    Feb 9, 2015 9:01 PM UTC

    Hi elizabetht49548035,

    I see that you have an Acrobat Pro subscription. To cancel that, please Contact Customer Care. Choose Acrobat from the top drop-down menu, and then choose Membership, Account, and Payment. Click the blue "Still Need Help?" button at the bottom of the page to find both phone and chat options.


    Best,

    Sara

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