Skip to main content
Participant
February 9, 2015
Question

Trying to cancel subscription. I get to the manage link for service or product for which I want to cancel the subscription. There's no Renewal Status field. Please help

  • February 9, 2015
  • 1 reply
  • 239 views

Trying to cancel subscription. I get to the manage link for service or product for which I want to cancel the subscription. There's no Renewal Status field. Please help

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Inspiring
    February 9, 2015

    Hi elizabetht49548035,

    I see that you have an Acrobat Pro subscription. To cancel that, please Contact Customer Care. Choose Acrobat from the top drop-down menu, and then choose Membership, Account, and Payment. Click the blue "Still Need Help?" button at the bottom of the page to find both phone and chat options.


    Best,

    Sara