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lm27648857
Participant
August 27, 2018
Answered

trying to combine pdf documents but error re extraction

  • August 27, 2018
  • 1 reply
  • 1044 views

I am using cloud service to try and combine two pdf documents

I get error when trying to save combined document - page extraction not allowed

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Lm,

    As the error message shared above. that generally comes up when any one of the file is secured or doesn't have permission to make the changes.

    You need to check each file and find the one which doesn't have the permission for "Page extraction".

    1- Try combining a different set of pdfs and see if that works.

    2- To check whether pdf is secure or not, Open document>Right click>Documents properties>Security.

    3- You can change the document's security settings only if you own it. If it has been created by someone else, then you need to contact to owner.

    Hope this helps.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    August 29, 2018

    Hi Lm,

    As the error message shared above. that generally comes up when any one of the file is secured or doesn't have permission to make the changes.

    You need to check each file and find the one which doesn't have the permission for "Page extraction".

    1- Try combining a different set of pdfs and see if that works.

    2- To check whether pdf is secure or not, Open document>Right click>Documents properties>Security.

    3- You can change the document's security settings only if you own it. If it has been created by someone else, then you need to contact to owner.

    Hope this helps.

    Regards,

    Akanchha