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Participant
October 11, 2014
Question

Trying to complete download, but nothing is happening. What should I do? it's not downloading?

  • October 11, 2014
  • 1 reply
  • 265 views

I'm trying to complete the download of Adobe Acrobat, but it not downloading.  I get a black box that says downloading, but nothing has happened in the last 10 minutes. 

I hit the download Now link, it says it downloading but nothing is happening. 

Adobe Acrobat Pro

You may install Acrobat Pro software on two computers. Download your software to install.

Download Now

Acrobat will install in English ( Change )

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    1 reply

    Inspiring
    October 12, 2014

    Hi June,

    What web browser are you using to download Acrobat? Please try using a different browser, and make sure that you're signed in as an administrator, and that you've disabled any virus protection software.

    Please let us know how it goes.


    Best,

    Sara