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robertg19932121
Participant
Oct 29, 2015 8:10 PM UTC
Question

Trying to convert pdf to doc file, but it keeps asking me to subscribe when I am already a paid subscriber. How do I do the conversion?

Trying to convert pdf to doc file, but it keeps asking me to subscribe when I am already a paid subscriber. How do I do the conversion?

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    3 replies

    MichaelKazlow
    Legend
    Oct 29, 2015 8:41 PM UTC

    What service are you subscribed to?

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    Oct 29, 2015 8:41 PM UTC

    Hi ,

    It seems like you are trying to convert the PDF to doc using Reader?

    Could you please verify the service you have subscribed for?

    The message you are referring appears when you try to perform the the conversion with Reader and Reader is an application to just read PDF'.

    You need either the Adobe Export PDF or PDF pack to perform this function.

    Regards

    Sukrit Dhingra

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    robertg19932121
    Participant
    Oct 30, 2015 12:46 AM UTC

    The program I have subscribed for is called Adobe Export PDF. There doesn’t seem to be an explanation for it online.

    When I try to convert as I have been doing for the past year, it takes me to the online screen where I can subscribe to it.

    Any suggestions?

    Robert

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