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sdh138
Participant
July 15, 2014
Question

trying to convert pdf to word and keep getting error message saying trouble signing in, but I am already signed in...?????HELP

  • July 15, 2014
  • 1 reply
  • 354 views

I just purchased the adobe so I could convert pdf to word but I keep getting an error message saying trouble signing in, but I am already signed in...what's up?

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    July 15, 2014

    Hi sdh138,

    It can take a few hours for your order to process fully, and I do see that your subscription is still "pending" in our order management system. If you're still unable to access the service in a few hours, please let us know.

    Best,

    Sara

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