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Participant
Sep 7, 2015 12:17 PM UTC
Question

Trying to download a PDF document from DC and it will not start

I cannot get documents stored to DC to download. The documents can be viewed and opened, but when I click to download, it will not start.

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1 reply

AadeshSingh
Participating Frequently
Sep 7, 2015 2:41 PM UTC

Hi cookiecookie1232003,

Sign Out & Sign In again using your Adobe ID & check if you are able to download the files or not.

Try to download files online https://cloud.acrobat.com/recent by Signing In using your Adobe ID.

Let me know how it goes.

Regards,

Aadesh

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