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Participant
September 25, 2018
Answered

trying to purchase a service and was told to connect with customer service. No phone number?

  • September 25, 2018
  • 1 reply
  • 413 views

This is ridiulous.  I am trying to purchase a service and I get a notice to contact customer service regarding my purchase.  My credit card thought it was fraud so declined the purchase.  I notified them that the purchase was ligit.  I went back and tried to put the purchase through again and I am told to contact customer service.  And there is no phone number?  So what do I do?

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    Correct answer AkanchhaS8194121

    Hey Susant,

    Sorry to hear about the frustrating experience.

    Looking into your account information, it seems that you have already managed to make the purchase of Adobe PDF Pack. If in case in future you will require the further assistance or want to contact to our support team.

    You can refer to the- Contact Customer Care  or follow the steps mentioned below-

    1- Select Account issues

    2-

    3- Select the Payments option and then click on "Show me my contact options".

    Let us know if you require any further assistance.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    September 26, 2018

    Hey Susant,

    Sorry to hear about the frustrating experience.

    Looking into your account information, it seems that you have already managed to make the purchase of Adobe PDF Pack. If in case in future you will require the further assistance or want to contact to our support team.

    You can refer to the- Contact Customer Care  or follow the steps mentioned below-

    1- Select Account issues

    2-

    3- Select the Payments option and then click on "Show me my contact options".

    Let us know if you require any further assistance.

    Regards,

    Akanchha