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n720ute
Participant
November 8, 2015
Question

trying to sign into adobe and won't allow me to add email or password?

  • November 8, 2015
  • 1 reply
  • 439 views

When I'm using adobe acrobat I try to sign in so it will save automatically but won't enable me to enter my email address or password. I can sign in to adobe through the website but this does not translate to acrobat.

I am using windows 10.. incidentally a similar thing happens when I try to log into microsoft... Wondering if anyone else has encountered this problem? Could it be a windows 10 issue?

This topic has been closed for replies.

1 reply

AadeshSingh
Community Manager
AadeshSinghCommunity Manager
Community Manager
November 8, 2015

Hi n720ute,

Please let me know the version of Acrobat installed on the system?

Is it a subscription or a trial version?

Also share the screenshot of the page where it does not allow you to enter the email ID & password.

Regards,
Aadesh

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