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Meenakshi_Negi
Meenakshi_NegiCorrect answer
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January 10, 2020

Hi Patricksun,

 

Sorry for the delay in response.

 

You are not able to access the document cloud service as the Acrobat.com services are not available in that Geolocation i.e. China.

This is the reason when you try to open the document cloud link it redirects you to a different page of Adobe.

 

Hope that answers your question.

Let us know if you need any help.

 

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 10, 2020

Hi Patricksun,

 

Sorry for the delay in response.

 

You are not able to access the document cloud service as the Acrobat.com services are not available in that Geolocation i.e. China.

This is the reason when you try to open the document cloud link it redirects you to a different page of Adobe.

 

Hope that answers your question.

Let us know if you need any help.

 

Regards,

Meenakshi

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