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Unable to access the cloud documents in China

Forum|Forum|6 years ago
December 3, 2019
1 reply
985 views

在中国访问云文档，为什么会直接跳到中国的站，打不开云文档。

访问：https://assets.adobe.com/files?promoid=KRUVP

会自动转到下面这个网址：

https://www.adobe.com/cn/index2.html

导致云文档无法打开和维护。

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Correct answer Meenakshi Negi

Hi Patricksun,

Sorry for the delay in response.

You are not able to access the document cloud service as the Acrobat.com services are not available in that Geolocation i.e. China.

This is the reason when you try to open the document cloud link it redirects you to a different page of Adobe.

Hope that answers your question.

Let us know if you need any help.

Regards,

Meenakshi

Community Manager

Correct answer

Community Manager

Hi Patricksun,

Sorry for the delay in response.

You are not able to access the document cloud service as the Acrobat.com services are not available in that Geolocation i.e. China.

This is the reason when you try to open the document cloud link it redirects you to a different page of Adobe.

Hope that answers your question.

Let us know if you need any help.

Regards,

Meenakshi