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carynf98186507
Participant
November 12, 2016
Question

Unable to combine files

  • November 12, 2016
  • 1 reply
  • 419 views

File has not been processed errors in Combining files

I was doing fine combining files then suddenly I started getting error messages and nothing will combine.  I keep getting error messages that an error has occurred which stopped the processing of the PDF.  I did not change or do anything different.  It just stopped working after about 12 conversions.

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    1 reply

    Adorobat
    Adorobat
    Participating Frequently
    November 13, 2016

    Hi carynf98186507

    Try to follow below mention steps and see if that resolves the issue:

    1- Logout, login again, and then try to combine files.

    2- If that doesn't work, try to use another Web Browser like Google Chrome/Internet Explorer

    3- Clear Web Browser's cache, temp files.

    Have you tried combining other files?

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