Unable to combine PDF files 2024 error message

Question

I am using adobe acrobat on-line.

I have been able to sucessfully combine pdf files previously.

Now, no matter what I try, I cannot combine two pdf files. These are my files, that I created. They have no password protection or encryption. They are pdf file type.

I have tried File>Print>Print to PDF to create a new file.

I have tried splitting an old version of previously combined files (there is only one section of the final document that needs updating) and am unable to recombine those two, newly split files.

What is going on??? why can't I combine these files?

Extremely frustrating.

Any help appreciated thanks.

Meenakshi Negi · Answer

Hi defaultbqzpc55vi5vo,

Thank you for reaching out, and sorry about the delay in response.

Please let us know if you cannot combine files from a particular source or any files. Share the screenshot of the error messages.

Are you using the desktop application or the Acrobat online account to combine files?

It would be helpful if you could share a screen recording of your steps. Share some sample PDFs you are trying to combine. We will get this behavior checked.

Thanks,

Meenakshi

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