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April 26, 2021
Question

Unable to download comments from Creative Cloud synced files

  • April 26, 2021
  • 0 replies
  • 358 views

Is it possible to download comments or PDFs with comments attached to files stored in Creative Cloud's 'Synced Files' storage? https://assets.adobe.com/files

 

Everything we download comes with just the bare PDF. If we open one of the synced files using Creative Cloud desktop client, it provides me the option to open a shared copy in Adobe Document Cloud, but we didn't use Adobe Document Cloud since we couldn't share multiple files or a folder with various collaborating teams - we had to share each file individually using Adobe Document Cloud, which became cumbersome.

 

We had a project where files were shared using this medium, and comments received. We need to compile those comments, which we have a method for using Adobe Acrobat, but we can't seem to download the comments to work on.

 

If there's an alternative within Creative Cloud we're open to options at this point.

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